Solar, Heating & Cooling in Concord and Surrounding Areas
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Certified Care. Guaranteed Quality.

2nd opinion

Your original home of the free 2nd opinion. Many times, clients call because they’ve been told their furnace or air conditioner is beyond repair, too old to repair or has had a catastrophic failure to the heat exchanger or compressor. It has been our experience that getting a 2nd opinion on such matters can sometimes find that the previous technician misdiagnosed or even mislead the conditions of the HVAC system to the client.

Our company often gets the call for the 2nd opinion, after a client has been visited by another company. We have been able to help the clients in the community to solve their issues all while saving them money and heartache. This is why we have decided to make this service a FREE one to help the community.

Although many are trying to copy this service we are the original home of the second opinion and are not giving this service away to benefit our own pocketbooks but to benefit you in a time of need.

Guarantees

18 Month Certified Trust Guarantee

By purchasing a heating and/or air conditioning system from Certified Solar, Heating & Air Conditioning I am strictly relying on the expertise of the companies represented.

Certified Solar, Heating & Air Conditioning is taking complete responsibility as your H.V.A.C. expert in the field of providing new heating and or air conditioning systems that will achieve your complete satisfaction.

If you are not completely satisfied with the performance of the equipment, service or we cannot correct the systems problem during the first 18 months of operation, Certified Solar, Heating & Air Conditioning will accept complete responsibility for your satisfaction and we will refund you 100% of your agreed upon investment.

We also agree to remove the system that we installed within {30} days of your request and refund the total agreed upon investment amount.

Certified Comfort Guarantee

We guarantee that when a properly designed system is installed, maintained and operated in accordance with manufacturer's operating and maintenance manuals, this system will perform as we have stated and agreed upon. If your desired comfort is not achieved, we will make any modifications necessary to reach the desired temperature at no charge to you for a period of 18 months.

Certified Installation Guarantee

Our installation technicians are the best in skill, attitude and workmanship. They'll take care of your home and complete the job with speed and precision. They wear floor protectors, use drop cloths and clean up when they are finished. They take personal accountability for your satisfaction. They will not smoke or swear on your property and they are polite and courteous. If when they have finished in your home they have not performed in accordance to these high standards, we will refund whatever amount of the purchase price you feel to be fair.

24-Hour Fix It Guarantee

We are a full-service H.V.A.C. company and have a staff of qualified personnel that are here to serve you in the event that your system is having a problem. Our guarantee to you is that when we arrive, we will have your system up and running within 24-hours of our arrival or we will give you $325.00 to compensate you for your inconvenience.

"No Lemons" Guarantee

If the compressor in your air conditioner fails during the first 5 years of ownership, or the heat exchanger in your furnace cracks during the first 10 years of ownership, we agree to remove the entire unit, rather then the component and install a completely new one. If you have ever purchased a "lemon" before, you'll truly appreciate our commitment to long-term satisfaction.

Certified Lowest Price Guarantee

ANYONE can make something cheaper by cutting corners and pricing it for less. So, it is important to know what is and is not included in your heating and cooling system that you have chosen for your home. This guarantee is our promise to you that you will not find a comparable installation for less. If you find a current, published apples-to-apples comparison we will meet that price and pay you an additional $100.00 over the difference.

Quality Service. Certified Solutions.

  • Maintenance Plan

    Keep your home comfort system maintained by a professional.

  • Flexible Scheduling

    We are available 24 hours a day, 7 days a week for 365 days of the year.

  • Experience Professionals

    We have over 20 years of experience in the industry and ongoing training.

  • Customer Focused

    Our customers satisfaction and peace of mind is our #1 priority