Our Guarantees
By purchasing a heating and/or air conditioning system from Certified Solar, Heating & Air Conditioning I am strictly relying on the expertise of the companies represented.
Certified Solar, Heating & Air Conditioning is taking complete responsibility as your H.V.A.C. expert in the field of providing new heating and or air conditioning systems that will achieve your complete satisfaction.
If you are not completely satisfied with the performance of the equipment, service or we cannot correct the systems problem during the first 18 months of operation, Certified Solar, Heating & Air Conditioning will accept complete responsibility for your satisfaction and we will refund you 100% of your agreed upon investment.
We also agree to remove the system that we installed within {30} days of your request and refund the total agreed upon investment amount.
We guarantee that when a properly designed system is installed, maintained and operated in accordance with manufacturer’s operating and maintenance manuals, this system will perform as we have stated and agreed upon. If your desired comfort is not achieved, we will make any modifications necessary to reach the desired temperature at no charge to you for a period of 18 months.
Our installation technicians are the best in skill, attitude and workmanship. They’ll take care of your home and complete the job with speed and precision. They wear floor protectors, use drop cloths and clean up when they are finished. They take personal accountability for your satisfaction. They will not smoke or swear on your property and they are polite and courteous. If when they have finished in your home they have not performed in accordance to these high standards, we will refund whatever amount of the purchase price you feel to be fair.
We are a full-service H.V.A.C. company and have a staff of qualified personnel that are here to serve you in the event that your system is having a problem. Our guarantee to you is that when we arrive, we will have your system up and running within 24-hours of our arrival or we will give you $325.00 to compensate you for your inconvenience.
If the compressor in your air conditioner fails during the first 5 years of ownership, or the heat exchanger in your furnace cracks during the first 10 years of ownership, we agree to remove the entire unit, rather than the component and install a completely new one. If you have ever purchased a “lemon” before, you’ll truly appreciate our commitment to long-term satisfaction.
ANYONE can make something cheaper by cutting corners and pricing it for less. So, it is important to know what is and is not included in your heating and cooling system that you have chosen for your home. This guarantee is our promise to you that you will not find a comparable installation for less. If you find a current, published apples-to-apples comparison we will meet that price and pay you an additional $100.00 over the difference.
